1. Non-personal data like IP and browser type may be used to improve our website.

2. Cookies help us enhance your shopping experience.

3. We never sell or rent your data to third parties.

4. Information may be shared only with trusted service providers (shipping, payment, IT).

5. We use strict security measures to protect your data.

6. You can request access, update, or deletion of your personal information anytime.

7. Marketing emails are sent only if you opt in, and you can unsubscribe anytime.

8. Our website may link to external sites—we are not responsible for their policies.

9. For queries, contact us at info@neomoto.in

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1. Refunds are accepted within 7 days of delivery if the product is unused and in original packaging.

2. Used, damaged, or customized products are not eligible for refund.

3. Shipping costs are non-refundable.

4. Refunds are processed to the original payment method within 7–10 business days.

5. To request a refund, contact us at info@neomoto.in with your order details.

1. Orders are processed within 2–3 business days of confirmation.

2. Delivery timelines vary by location, typically 3–7 business days.

3. Shipping charges (if any) are calculated at checkout and shown before payment.